Terms & Conditions

TERMS & CONDITIONS
Effective Date: September 27, 2025

Please read these Terms and Conditions ("Terms," "Terms of Service") carefully before using the GlimptAI website and services (the "Service") operated by GlimptAI ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions
- Service: Refers to the GlimptAI website and any associated conversational AI tools, platforms, and services provided by GlimptAI.
- User/You: Refers to the individual or entity accessing or using the Service.
- Account: A unique account created for you to access our Service or parts of our Service.
- Content: Any data, text, graphics, images, audio, video, or other material you upload, submit, or display on or through the Service.
- AI/Conversational AI: The artificial intelligence and machine learning models, algorithms, and interfaces that power the core functionalities of the Service.

2. Service Description
GlimptAI provides conversational AI solutions and automations designed for businesses to enhance customer engagement, streamline operations, and provide efficient support. Our services may include, but are not limited to, AI-powered chatbots, virtual assistants, analytics dashboards, and integration tools.

3. Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide is accurate, complete, and current at all times. Inaccurate or incomplete information may result in termination of your account.
You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions and Billing
If our Service, or any part thereof, is provided on a subscription basis, the following applies:
- Billing Cycle: Billed in advance on a recurring basis (monthly or annually).
- Payment Method: A valid payment method is required. By submitting payment info, you authorize GlimptAI to charge fees incurred through your account.
- Free Trial: GlimptAI may offer free trials at its discretion. If not canceled before the trial ends, applicable fees will be charged.
- Fee Changes: GlimptAI may modify subscription fees with prior notice.
- Refunds: Except as required by law, subscription fees are non-refundable.

5. User Responsibilities and Prohibited Uses
You agree not to use the Service for unlawful purposes or in ways that harm others. Prohibited uses include, but are not limited to:
- Violating laws or regulations.
- Exploiting or harming minors.
- Transmitting spam or harmful content.
- Impersonating another person or entity.
- Attempting to hack, disrupt, or reverse-engineer the Service.

6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of GlimptAI and its licensors.
You retain rights to the Content you submit. By uploading Content, you grant GlimptAI a non-exclusive license to use it solely for operating and improving the Service.

7. Feedback and Suggestions
Any feedback, comments, or suggestions provided by you remain the property of GlimptAI. We may use them without credit or compensation.

8. Links to Other Websites
Our Service may contain links to third-party websites. GlimptAI is not responsible for third-party sites or services and advises you to review their terms and policies.

9. Termination
We may suspend or terminate your account immediately, without notice, for any reason including breach of these Terms.

10. Indemnification
You agree to indemnify and hold harmless GlimptAI, its employees, contractors, and affiliates from any claims or damages resulting from your use of the Service.

11. Limitation of Liability
In no event shall GlimptAI, nor its employees or partners, be liable for indirect or consequential damages including loss of profits, data, or goodwill.

12. Disclaimer of Warranties
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. GlimptAI does not guarantee uninterrupted or error-free Service.

13. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

14. Changes to These Terms
We may modify these Terms at any time. Material changes will be notified at least 30 days in advance. Continued use of the Service after revisions constitutes acceptance of the new Terms.

15. Contact Us
If you have any questions about these Terms, please contact us:
- By email: t&csolutionsgroup@gmail.com
- By mail: GlimptAI, 3400 Cottage Way, Ste G2, Sacramento, CA 95825