Privacy Policy

PRIVACY POLICY
Effective Date: September 27, 2025

This Privacy Policy describes how GlimptAI ("we," "us," or "our") collects, uses, and discloses your personal information when you use the GlimptAI website and services (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions
- Service: Refers to the GlimptAI website and any associated conversational AI tools, platforms, and services provided by GlimptAI.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Cookies: Small files stored on your device (computer or mobile device).
- Data Controller: The natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For this Privacy Policy, we are the Data Controller of your Personal Data.
- Data Processor (Service Provider): Any natural or legal person who processes data on behalf of the Data Controller.
- User/You: The individual using our Service.

2. Information Collection and Use
We collect several types of information to provide and improve our Service.

Types of Data Collected:
- Personal Data: Includes your email address, first and last name, phone number, address, business name, usage data, and payment information (processed by third-party payment processors).
- Usage Data: Includes IP address, browser type/version, pages visited, time/date of visits, time spent, device identifiers, and diagnostic data.
- Tracking & Cookies Data: We use cookies, beacons, tags, and scripts to monitor activity and improve the Service.

Examples of Cookies:
- Session Cookies: For Service operation.
- Preference Cookies: To remember preferences and settings.
- Security Cookies: For security purposes.

3. Use of Data
GlimptAI uses data to:
- Provide and maintain the Service.
- Notify you of changes to the Service.
- Allow participation in interactive features.
- Provide customer support.
- Monitor usage and detect issues.
- Manage accounts and restricted access.
- Provide promotional content (unless opted out).

4. Legal Basis for Processing Data (GDPR)
If you are in the EEA, GlimptAI processes Personal Data because:
- It is necessary to perform a contract.
- You have given consent.
- It is in our legitimate interests and not overridden by your rights.
- For payment processing and compliance with the law.

5. Retention of Data
We retain Personal Data only as long as necessary to comply with legal obligations, resolve disputes, and enforce policies.

6. Transfer of Data
Your information may be transferred to and maintained on computers outside your jurisdiction. By providing data, you consent to this transfer, including to the United States.

7. Disclosure of Data
We may disclose Personal Data to:
- Comply with legal obligations.
- Protect rights, property, or safety.
- Prevent wrongdoing or fraud.
- Defend against liability.

8. Security of Data
We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee absolute security.

9. Your Data Protection Rights
Depending on your location, you may have the rights to:
- Access, update, or delete your Personal Data.
- Rectify inaccurate information.
- Object to processing.
- Restrict processing.
- Request data portability.
- Withdraw consent at any time.

10. Service Providers
We may use third-party providers for analytics, hosting, and payment processing. These providers have limited access to your data and are obligated to protect it.

11. Links to Other Sites
Our Service may link to external websites. We are not responsible for third-party policies or practices.

12. Children's Privacy
Our Service is not directed at children under 18. We do not knowingly collect Personal Data from minors. If such data is discovered, it will be deleted.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Material changes will be notified by email or prominent notice.

14. Contact Us
If you have questions about this Privacy Policy, please contact us:
- By email: t&csolutionsgroup@gmail.com
- By mail: GlimptAI, 3400 Cottage Way, Ste G2, Sacramento, CA 95825